Orders are typically delivered within 5–10 business days across the United States. During holidays or peak shopping seasons, delivery may take 12–15 business days.
Do you offer free shipping?
Yes. We offer FREE Standard Shipping on all orders over $100. Orders below this amount are charged a flat shipping fee of $9.99.
How can I track my order?
Once your order has shipped, you'll receive a confirmation email with your tracking number and a link to track your package.
Can I change or cancel my order?
Yes. Orders can be changed or canceled within 12 hours of purchase, provided they haven't entered processing or shipment. Please contact us as soon as possible.
What is your return policy?
We offer a 7-day return policy for eligible items. Products must be unused, in their original packaging, and accompanied by proof of purchase. Please contact us before returning any item.
What if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number, photos of the item, and packaging. We'll review your request and provide an appropriate solution.
Is my payment information secure?
Yes. All payments are processed through Shopify's secure, encrypted checkout. Your payment information is protected, and we never store your complete card details.
How can I contact JABRAN?
Our customer support team is always happy to help. If you have any questions about your order or our products, simply contact us through our website or email, and we'll respond as quickly as possible.
